How do I place an order?
Browse products, add items to cart, then complete checkout. We may confirm order details by phone or WhatsApp before dispatch.
Quick Answers
Frequently Asked Questions
Answers to the questions customers usually ask before placing an order with DE ONZE.
Can I order a custom hamper?
Yes. Choose available hampers online or contact us with your preferred budget, occasion, recipient and delivery date.
Are fresh items always available?
Fresh fruits, vegetables, cakes and seasonal items depend on daily availability. If an item is unavailable, we will contact you with replacement options.
What payment methods are available?
Available payment options may include cash on delivery, bank transfer or confirmation through our support team, depending on the order.
Can I send gifts to another person?
Yes. Add the recipient's full address and contact number at checkout. For gifts, include any message or delivery note clearly.
What if my order has a problem?
Contact us immediately with your order details and photos if relevant. We will review and offer the most suitable replacement, credit or refund option.